British Telecom broadband promise

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British Telecom (BT) has upgraded its broadband network to offer home and business users download speeds of up to 20Mbps and uploads of up to 1Mbps. The shift to ADSL2+ technology brings BT's speeds closer to those of competitors such as Virgin Media, which for a higher price offers speeds of up to 50Mbps to some of its cable customers. Until Wednesday, BT's maximum download speed was 8Mbps using ADSL2 technology, which was promised as "up to 8Mbps" while the actual speeds for most consumers were never more than 2Mbps! So up to 20Mbps now means that these consumers will get actual speeds of 4Mbps.

Prices are unchanged, although existing customers wanting the faster speeds will need to restart their contract with BT, with a minimum term of one or two years.
ZDnet